Privacy Statement
Last Updated: 26 November 2024
YIIC Innovations Ltd ("YIIC Innovations," "we," "us," or "our") is committed to safeguarding the privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).
1. Who We Are
YIIC Innovations Ltd is a UK-based company specialising in consulting, Customer Relationship Management (CRM) Solution, Enterprise Resource Planning (ERP) Solution, Software Services, and Tailored Business Applications.
2. Information We Collect
We may collect and process the following categories of personal data:
- Contact Information: Name, email address, telephone number, and postal address.
- Professional Details: Job title, company name, and industry sector.
- Technical Data: IP address, browser type, and operating system.
- Usage Data: Information about how you use our website and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Collect Your Information
We collect personal data through:
- Direct Interactions: Filling out forms on our website, subscribing to our newsletters, or corresponding with us via phone, email, or otherwise.
- Automated Technologies: As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns.
- Third Parties: We may receive personal data about you from analytics providers or publicly available sources.
4. How We Use Your Information
We use your personal data for the following purposes:
- Service Delivery: To provide and manage our services to you.
- Communication: To respond to your inquiries and provide information you request.
- Marketing: To inform you about our services, news, and events that may be of interest to you.
- Website Improvement: To analyse how our website is used and to improve its content and functionality.
- Legal Compliance: To comply with legal obligations and protect our legal rights.
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: Where you have provided explicit consent for us to process your data.
- Contractual Necessity: Where processing is necessary for the performance of a contract with you.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation.
- Legitimate Interests: Where processing is necessary for our legitimate interests, provided that your interests and fundamental rights do not override those interests.
6. Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your information with:
- Service Providers: Third parties who provide services on our behalf, such as IT support and marketing services.
- Legal Authorities: When required by law or to protect our legal rights.
7. International Data Transfers
Your personal data may be transferred to and processed in countries outside the UK. We ensure that such transfers are conducted in compliance with applicable data protection laws and that appropriate safeguards are in place.
8. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for legal, accounting, or reporting requirements.
10. Your Rights
Under data protection laws, you have the following rights:
- Access: Request access to your personal data.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your personal data.
- Restriction: Request restriction of processing your personal data.
- Data Portability: Request transfer of your personal data to another party.
- Objection: Object to processing of your personal data.
- Withdraw Consent: Withdraw consent where we are relying on consent to process your data.
To exercise any of these rights, please contact us at hello@yiicinnovations.com.
11. Cookies
Our website uses cookies to enhance user experience and performance of our website.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you by email.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
YIIC Innovations Ltd
86-90 Paul Street
London, England. EC2A 4NE
Email: hello@yiicinnovations.com