NGO background
Case Study

Enhancing Efficiency for an NGO with Custom Automation

Microsoft Services

6/12/2024 - 4 min read

Client Background

Our client, a non-governmental organisation (NGO), faced significant challenges in managing people data and collecting the appropriate information needed to operate efficiently. Their goal was to streamline data management processes to enhance overall efficiency and support their mission effectively.

The Challange

The NGO encountered several critical challenges:

  • Difficulty in managing and organising people data.
  • Inefficiencies in collecting accurate and relevant data.
  • The need for a streamlined process to notify the appropriate teams about data updates.
  • Improving data accuracy and operational efficiency within the organisation.
Microsoft Services

Our Solution

To address these challenges, we provided a custom automation solution utilising the Power Platform:

  1. 1. Tailored Data Collection Solution:

    We developed a customised solution to streamline the data collection process. This solution ensured that all relevant and necessary data was accurately collected from various sources.

  2. 2. Structured Data Storage:

    Our solution included a robust system for storing and organising the collected data. This system ensured that the data was structured and easily accessible, facilitating efficient management and retrieval.

  3. 3. Automated Notifications:

    We implemented an automated notification system that alerted the appropriate teams whenever there were updates or changes to the data. This ensured timely and accurate communication within the organisation.

  4. 4. Improved Data Accuracy and Efficiency:

    By leveraging the Power Platform, we provided tools that supported data accuracy and operational efficiency. The tailored automation reduced manual errors and streamlined processes, allowing the NGO to focus more on their core mission.

Results

The custom automation solution delivered significant benefits to the NGO:

  • Enhanced Data Management: The tailored solution improved the organisation and accessibility of people data, making management more efficient.

  • Increased Data Accuracy: Automated processes reduced manual errors, ensuring that the data collected and stored was accurate and reliable.

  • Improved Operational Efficiency: The automated notification system facilitated timely updates and communication, enhancing overall efficiency within the organisation.

  • Empowered Team: The streamlined processes enabled the NGO’s team to focus on their primary mission, rather than getting bogged down by administrative tasks.

Conclusion

Our custom automation solution transformed the NGO’s data management processes. By providing tailored data collection, structured storage, and automated notifications, we significantly enhanced data accuracy and operational efficiency. This case study highlights our commitment to delivering solutions that drive efficiency and support the core missions of our clients.

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