YIIC Innovations helps you unlock your business potential with innovative, product design and expert consultancy.
Learn moreHelping customers implement, migrate, and support their Microsoft technology stack: M365, Azure Services, Dynamics 365 ERP and CRM, Power Platform.
Learn moreTailored Solution: With your data, your process, and your style, we transform operations, enhance productivity, and drive business growth.
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Streamline client interactions and maintain a comprehensive database to improve relationship management and enhance customer satisfaction.
Simplify tracking, prioritization, and resolution of cases with a robust system designed for seamless collaboration and efficiency.
Optimize the order lifecycle with solutions that ensure accuracy, timely fulfillment, and real-time status updates.
Manage product and service portfolios effectively, with tools to track performance, updates, and customer preferences.
Simplify contract creation, storage, and compliance tracking while reducing risks with automated workflows and insights.
Explore in-depth product insights, transformation success tips, and expert advice on navigating business challenges.
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As organisations continue to invest in the Microsoft ecosystem, a common strategic question emerges: should we build a tailored Model-Driven Power App, or adopt a specialised Microsoft Dynamics 365 application such as Sales, Customer Service or Customer Insights – Journeys?
As organisations continue to invest in the Microsoft ecosystem, a common strategic question emerges: should we build a tailored Model-Driven Power App, or adopt a specialised Microsoft Dynamics 365 application such as Sales, Customer Service or Customer Insights – Journeys?
In the intricate dance of business operations, every step counts towards achieving excellence. Dynamics ERP emerges as the conductor, orchestrating the harmony of processes, resources, and data to unlock operational brilliance. Within its intricate framework lie the tools and functionalities to transform businesses into lean, efficient, and agile entities. Let's explore how Dynamics ERP redefines the art of streamlined operations and sets the stage for organizational excellence.
In today's competitive business landscape, delivering exceptional customer service is essential for maintaining customer satisfaction and loyalty. Customer Relationship Management (CRM) systems play a pivotal role in helping businesses achieve customer service excellence by providing tools and features to streamline customer interactions, resolve issues efficiently, and foster meaningful relationships. In this article, we'll explore the importance of CRM in delivering exceptional customer service and highlight key features that contribute to customer service excellence.
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